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FACILITY REFERRALS

To make a referral for a resident of a long-term care facility, please follow these steps:

Facility staff can coordinate with the clinician regarding delivery of the signed paperwork to the clinician. Please contact us if you need additional information or have questions.

BILLING/FEES

We accept Medicare as well as several commercial insurances including Humana, Anthem, Cigna, UBH, Aetna, and Medical Mutual. The fee for services will be submitted to a client’s insurance company for payment. Clients are responsible for any part of the fee not covered by insurance including co-payments and deductibles.

If you are seeing a clinician in the outpatient office, you will be billed at the full out-of-pocket rate if you miss an appointment without providing at least a 24-hour notice. Insurance will not be billed for this, and this will be charged to you.

The No Surprises Act was passed by the Federal Government to ensure patients are not surprised by what they are charged for services. This Act currently applies to those who are paying for services out of pocket and not using health insurance. While it is not possible for a clinician to know how many sessions may be needed for treatment, you are entitled to receive a Good Faith Estimate of what the charges for psychotherapy could be. The total cost will depend on the number of sessions and the length of the sessions.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059